Free Delivery to UK Mainland*

Call today on:  01482 485005

We always offer the best prices guaranteed

Our Policies

The following terms and conditions apply to all transactions on The placement of an order indicates your acceptance of these terms and conditions. Please read them carefully. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.

Your Order

  • After completion of your order please check your receipt to ensure that all details are correct. If you need to make any changes please notify us via telephone or email immediately to avoid any delays on your order.


  • We ask that all goods be paid for on completion of order and that all funds are cleared prior to delivery. We accept most major credit and debit cards such as VISA, MASTERCARD and SWITCH. On the order you must provide us with your exact billing address and telephone number (the address and telephone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.
  • Orders placed on are all subject to VAT, if you are placing an order from a none VAT paying country (e.g. Ireland) this should be made via telephone on 01482 485005, can not guarantee refunds of VAT payments made incorrectly.
  • Any refunds made by can only be made to the card used in the original transaction.


  • In the event of a pricing error on the website, will not be bound to honour any orders made at that price.
  • b) We are entitled to make adjustments to the price to take into account any increase in our supplier’s prices or the imposition of any taxes or duties.
  • have made every effort that the accuracy of all the information contained on the website is correct, we do not accept responsibility for any loss or inconvenience sustained by you as a result of acting on the information provided.
  • If an item becomes out of stock after you have ordered it we will notify you immediately and offer you an alternative item or a refund in full.

Incorrect Goods Ordered

  • If you have ordered goods incorrectly then you should contact the customer service team & on return of purchases in pristine condition and in original packaging we will send out the correct goods at a cost delivery charge to you.
  • You will be wholly responsible for the cost of return delivery and safe return of the goods.
  • Any immediate replacement required by you will need to be covered by a new order been placed and paid for in full by you.
  • Any refunds required can only be made by once all goods have been returned.
  • Goods received back incomplete or in a damaged or used condition will be returned to the customer and no refund will be issued.
  • All returns must be agreed by before goods are received or claims will be rejected.


  • Should you wish to make any comments/complaints please put in writing and send to the email address below. You will receive a response within 3 working days 


  • We may contact you from time to time with email offers, you will have the option to unsubscribe from these offers.

Label Metrics Ltd
Unit 22
Melton Enterprise Park
Redcliff Road
Melton, Hull
HU14 3RS 

Telephone 01482 485005

VAT Number 109539405
Company Number 7562401

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